Delivery Manager

Optym is a leading provider of decision automation and optimization software products for airlines, trucking, and railroad industries. Optym’s Sky Suite products for Network Planning and Scheduling in airlines are next-generation software solutions for flight scheduling, traffic forecasting, and aircraft capacity planning. With its headquarters located in Gainesville, Florida and branches in four countries, Optym has over 250 highly qualified professionals and is rapidly growing. Optym offers competitive compensation and a great benefits package. Learn more about Optym and its culture at www.optym.com

Optym has immediate openings for Delivery Manager positions in Dallas, TX and Gainesville, FL. As a Delivery Manager, you will be responsible for overseeing the implementation and support of advanced software systems for Network Planning and Scheduling within airlines. The Delivery Manager also establishes delivery processes designed to ensure consistently high service performance, leads project teams in the delivery of services, and works with customers to develop quality improvement plans. You will also be involved in consulting engagements for clients.

Job Description:

  • Act as an SME for Optym software in airline Network Planning and Scheduling
  • Customer relationship management
  • First line of support to users
  • Serve as a liaison between customers and product developers
  • Ensure the solution adoption of products, working with end users
  • Create and manage project plans including release plans and deployments
  • Maintain and manage customer-specific Service Level Agreements (SLAs)
  • Assist with training guides, release notes, user guides and other forms of documentation

Qualifications:

  • Bachelor’s or higher degree from a recognized institution
  • 3-5 years of work experience in delivering optimization-guided software solutions
  • Previous experience with Airline Forecasting and/or Optimization models a plus
  • Project Management Certification
  • Experience with AGILE methodology
  • Experience in the aviation industry is a plus
  • Familiarity with all aspects of the SDLC

Why You Should Join Optym:

  • Be a part of delivery of innovative software solutions
  • Highly educated, intelligent and inspired team
  • Culture of innovation and creativity
  • Ability to make a big societal impact
(MM-YY) Can be future or past
(PDF or Word formats only ) max file size: 4MB
(PDF or Word formats only ) max file size: 4MB